How to effectively & efficiently report bugs to your web team

by Kelley Gibson | May 30, 2022

Coding approaches and techniques change frequently and as a result you’ll inevitably run into bugs or issues with your website that need to be addressed.

Here are some quick tips for how to effectively and efficiently report bugs to your web team to get things fixed faster and save you money.

1. Take a screenshot or screen recording of the issue so your team knows exactly what they’re looking for. Describing it is good, showing it is better.

2. Clearly lay out any steps you took prior to encountering the bug so your web team can try to replicate the issue.

3. Tell them what browser, operating system and screen sizes you’re using. For example, “I’m using Chrome on a Macbook Air”, “I see it in Safari on my iPhone” or “I’m using Firefox on my desktop PC running Windows 10”.

Send this info in your next bug report email and save time and money while also making your web team even happier to have a client like you.

Kelley Gibson

Kelley loves to make working with the web less intimidating and overwhelming for users of all levels. She believes in striving to find the simplest solutions possible to even the most complex problems. If you have questions about websites and content management, she'll do her best to find the most relatable way possible to help demystify whatever it is you have questions about.

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